Tuesday, December 18, 2007

An employer of excellence

Travelled early this morning up to Waitrose at Biggin Hill to present an award to David Patrickson, the Manager of the store.

He had given a job some months ago to a young man with a learning disability. Now sitting in the cafeteria with an early morning coffee, I found it hard to detect any disability in the bright, engaging, enthusiastic young chap sitting opposite me.

The most encouraging aspect was that it seemed the entire staff were supportive of this initiative - they all helped with training and support. In return they had an energetic, personable young man with a passion for his store, his products and his customers.

If only all retailers were like this...

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